Filing · f0057

Aetna Better Health of Florida

CVS Health / Aetna · Medicaid Managed Care · FL · CY2025

In 2025 this plan received 43,074 standard prior authorization requests and denied 22.4% of them. The median for Medicaid Managed Care plans of comparable size is 13.2%.

Standard denial rate
22.4%
43,074 standard requests, 9,639 denied. 24.3% of appealed denials were overturned.
Requests and outcomes
TotalApprovedDeniedDenial rate
Standard 43,074 33,435 9,639 22.4%
Expedited 6,500 5,199 1,301 20.0%
Extended review, approved 600

This payer also printed its own standard denial rate: 22.4%. The rate above is computed from the published counts, so the two can be compared.

Appeals of standard denials
Appeals filed1,775
Denials overturned432
Overturn rate24.3%
Turnaround
MeanMedian
Standard3.1 d2.0 d
Expedited36.5 h24.0 h