Filing · abhva-2025

Aetna Better Health of Virginia

CVS Health / Aetna · Medicaid Managed Care · VA · CY2025

In 2025 this plan received 107,984 standard prior authorization requests and denied 17.2% of them. The median for Medicaid Managed Care plans of comparable size is 13.2%.

Standard denial rate
17.2%
107,984 standard requests, 18,516 denied. 16.5% of appealed denials were overturned.
Requests and outcomes
TotalApprovedDeniedDenial rate
Standard 107,984 89,468 18,516 17.2%
Expedited 38,417 32,771 5,646 14.7%
Extended review, approved 14
Appeals of standard denials
Appeals filed3,420
Denials overturned563
Overturn rate16.5%
Turnaround
MeanMedian
Standard4.6 d2.0 d
Expedited28.9 h23.0 h